Make The Call: Lapsed donors responding to personal touch

Nonprofits are leaking donors these days. Finding new folks with willing checkbooks is expensive. Re-engaging donors who have lapsed is getting very fashionable, especially by using the telephone. Non-Profit Times

Editor: BFL does not use telemarketers, but we do make a point of periodically phoning donors -- including churches -- just to say "thank you" and "how can we pray for you?" We do not use the occasion to solicite funds, but it is an effective way to reconnect.

No comments:

Post a Comment